Hello! I was supposed to get 30 pounds of this product. Instead, I got an envelope size amount of product. I want a refund!
Hello Sherry, as we mentioned in the email reply to you, there is no issue with the product listing. We also emailed you prior to shipping out your order to confirm with you and avoid confusion and recieved no response. Our store is a zero waste refillery. All products listed in the refillery collection are purchased by the ounce as clearly stated on the collection page as well as the individual product listings: 'This product comes from The Refillery. Packaging will vary. Quantity is per ounce. Please see the online product listing for details.' and 'Shop eco-friendly and financially-friendly! Only pay for what you need- Buy refills or pay by the ounce. -Organic Herbs & Spices - Nontoxic Homecare - Holistic Beauty- **Please note when purchasing from the refillery online, containers will vary based on availability and product details will not be included.** **Please see our website descriptions for product information and instructions for use.**' We apologize for your confusion. There is not any merchant that we can find on the internet selling 30 pounds of any type of washing soda for only $0.51. We would be happy to refund the $0.51 to you. If you are interested in purchasing 30 pounds of nontoxic washing soda please visit https://rusticstrength.com/products/epicwashingsoda?variant=40488146894935 where you can purchase 30 pounds of washing soda for $101. Thank you!
It is really nice! The thickness is great, it’s not too runny. The smell is so amazing as well! Feels so soft after using.
I’ve always been one to use a bottled liquid hair product but ever since the switch to the shampoo and conditioner bars at Apotheke DuJardin my hair has never felt so healthy and looked so amazing! I highly recommend the products!